Delete Your
Soon Come Account

Enter the email address or phone number associated with your Soon Come account above and tap Request deletion. We'll send a confirmation link to the email on file. Click that link within 24 hours to confirm. Once confirmed, your account and personal data are permanently deleted — you don't need to open or reinstall the app.

Your profile, saved addresses, recurring delivery schedules, saved payment methods, package subscriptions, unused delivery credits, VIP passes, rewards balance, referral records, newsletter subscriptions, and developer API keys are all permanently erased.

Delivery records that involve other parties (senders, recipients, couriers, billing) are business and audit records, so the delivery itself is retained but your personal contact details (name, phone, email, access instructions) are removed from it. Financial transaction records are retained as required by Jamaican tax law for a minimum of seven (7) years. Fraud, dispute, and law-enforcement records are retained for as long as legally required.

Once you click the confirmation link, deletion is processed immediately and you'll receive a confirmation email. If you submitted a phone number and we couldn't match an email, or if you need help, contact us at info@sooncomeja.com and we'll process your request within 30 days.